Shipping policy

At Happy Pets Store, the health and safety of our puppies are our top priorities. We take every precaution to ensure that your new furry friend arrives happy and healthy.

Shipping Availability

  • We offer shipping worldwide.

  • We do not ship to locations where the transportation of live animals is restricted.

  • International shipping is subject to import regulations and quarantine laws.

Shipping Methods

  • All puppies are transported via specialized pet delivery services that prioritize animal welfare.

  • We use climate-controlled environments and ensure that dogs have food, water, and comfort during transit.

  • In-person pickup is available, we will arrange a meeting

Shipping Schedule

  • Puppies are shipped only when they are fully vaccinated.

  • We coordinate the shipping date with the buyer to ensure someone is available for pickup.

  • You will receive tracking updates and a confirmed arrival time.

Shipping Costs

  • Shipping is free

Health Guarantee & Documentation

  • Every puppy is examined by a licensed veterinarian before shipping.

  • We provide a health certificate, vaccination records, and microchip details (if applicable).

Delivery & Pickup

  • Puppies must be picked up at the agreed-upon time and location.

  • A valid photo ID and proof of purchase are required upon pickup.

Refunds & Cancellations

  • Shipping fees are non-refundable once the puppy has been dispatched.

  • If a shipment is delayed due to weather or unforeseen circumstances, we will work to reschedule at no additional cost.